- Here are some tips for finding support, drivers, updates, and other
information for the various products you use with your computer. Usually, companies on the
World Wide Web can be reached by going to:
- http://www.companyname.com/
Drivers, updates, and other files, if not on the World Wide Web site, can be found at
their respective FTP (file transfer protocol) sites. - ftp://ftp.companyname.com/
If you are using an FTP client instead of your browser to access FTP, you can log into
most of these sites by using Anonymous for the login name, and your
email address for the password. If you require addition technical support, contact the manufacturer through one of the
channels listed below (step one), or with the phone number listed in the documentation
(step two). If you've just bought the product, and it doesn't work, don't waste any of
your valuable time on it - return it immedately and buy something else. If the
manufacturer doesn't have a toll free number, it's in your right to complain that they are
not only wasting your time, but your money as well.
- Below is a list of resources on the World Wide Web. For product information, drivers,
updates, and technical support, go to the home page of the manufacturer of the specific
product - email technical support is also listed if applicable. For product
reviews, tips, bug reports, and information on the newest technologies, visit the home
pages of the major computer magazines. Finally, use one of the WWW search engines to find any other information you seek.
[Companies] [Microsoft] [Magazines]
[Search Engines]
Computer Companies - Listed Alphabetically
- Adaptec
- Acer
- Adobe Systems
- Advance Logic
- Advanced Micro Devices
- Apple
- Archtek Telecom
- Artisoft
- Asus
- ATI - Technical Support: 76004.3656@compuserve.com
- Aztech
- Best Data Products
- Berkeley
Systems
- Boca Research
- Brother
- BusLogic
- CalComp
- Canon
- Cardinal - Technical Support:
techs@cardtech.com
- Cirrus Logic
- Colorado (HP) - Technical
Support: Colorado_Support@HP-Loveland-om10.om.hp.com
- Compaq
- Corel
- Creative Labs
- Dell
- Delrina
- Diamond Multimedia - Technical
Support: tsfeedbk@diamondmm.com
- Digital Equipment Corp.
- DTC
- Eiger Labs Game Modem
- Ensoniq
- Epson
- E-Tech Web Page
- Eudora - (Email Program)
- Fujitsu
- Gateway 2000
- Gravis (Advanced Gravis) - Technical
Support: advgravis@aol.com
- Global Village
- Goldstar
- Hercules
- Hayes - Technical Support: tech_support@hayes.com
- Hewlett Packard, HP Peripheral Software
and Support
- Intel - Technical Support: support@cs.intel.com
- IBM
- IOmega - Technical Support: info@iomega.com
- Intuit
- Kensington - Technical Support: tech@kensington.com
- Kurta
- LaserMaster
- The Learning Company
- Lexmark
- Logitech - Logitech FTPsite
- Lotus
- MagInnovision (MAG and
Princeton Graphics System Monitors)
- Matrox
- Maxis
- Media Vision
- Megahertz
- MetaTools (Kai's Power Tools)
- Microcom
- Micrografx
- MicroHelp
- Microtek - Technical Support:
support@mteklab.com
- Miro
- Mitsumi
- Motorola
- Multi-Tech
- Mustek
- Nakamichi
- National Semiconductor
- NEC - Technical Support: tech-support@nectech.com
- NetComm Limited
- New Media
- NeXT
- NexGen
- Nokia
- Novell
- Number Nine
- Oak Technology
- OnTrack (Disk Manager) - Technical
Support: tech@ontrack.com
- Oracle
- Opti
- Orchid - Technical Support: 76467.1424@compuserve.com
- Panasonic - Technical Support:
corpsa8865@aol.com
- Paradise
- Penril Datability Networks .
- Philips
- Phylon Communications
- Pinnacle Micro
- Practical Peripherals - Technical Support:
ppisupport@aol.com
- Promise
- PureData Home Page
- QLogic
- QMS - Technical Support: support@qms.com
- Quark
- Qualcomm (Eudora Mail)
- Quantum
- Quarterdeck
- Racal Datacom
- Radius
- RealMagic
- Relisys
- Reveal
- Rockwell
- Samsung
- Seagate
- Sony
- STB
- Summagraphics
- Supra
- Sybase
- Symantec (Norton Products , WinFax)
- Syquest - Technical Support: support@syquest.com
- Tamarack
- Tektronix - Technical Support:
support@colorprinters.tek.com
- Telebit Corporation
- Thrustmaster
- Toshiba
- Trident - BBS: (415) 691-1016
- Trust
- Turtle Beach - Technical Support:
support@tbeach.com
- U.S. Robotics - Technical Support:
support@usr.com
- Ultrastor - FTP site only
- Umax
- Videologic
- Wacom - Technical Support: support@wacom.com
- Western Digital
- WinBond
- Xing
- Xircom
- Zoltrix
- Zoom - Technical Support: 76711.770@compuserve.com
- ZyXEL
Microsoft Resources
- Microsoft Corporation
- Frequently Asked Questions
- Knowledge Base - Technical Support, Service Packs, Drivers, other tools
Computer Magazines
- Computer Currents
- Inside Windows95
- PC Computing
- PC Magazine
- Windows Sources
- Windows Magazine
- CNET
- Alta Vista
- Einet
Galaxy
- Excite Netsearch
- Hot Bot
- Infoseek
- Inktomi
- Lycos
- Magellan
- Netscape
Internet Search
- Open
Text Index
- SavvySearch
- Silicon Valley Index
- Starting Point
- The BIG List
- URouLette
- Virutal Reference
Desk
- WebCrawler
- What's New Too
- Whole
Internet Catalog
- World
Wide Web Worm
- Yahoo